We’ve recently had a problem with our Bosch dishwasher so this is looking for some advice for a DIY repair.
When we starting our dishwasher the other day there was an electrical smoke smell that seemed to be coming from the top right hand corner of the door on where the control panel buttons are located. The power button light no longer turns on and the machine is dead at this point.
Google led me to the need to check the wire nut for the power cord and make sure there wasn’t some sort of short (haven’t done this yet). My next thought is perhaps the control board for the machine which I understand is located in the door near the control panel buttons. Searching on the Bosch website I can see there is a recall for a different model (mine’s not covered) for a problem that sounds exactly like what I’ve experience that related to a faulty control board thus my guess as what the issue is.
I checked locally and the repair is $216 + $109 for the control board if that’s the problem so I want to do a bit of digging myself as that’s an amount I don’t want to part with right now.
The model is SHX46A05UC /30 and the serial number starts FD8604.
Do you have any advice?
[Update: March 13, 2011] After a bit of Googling I found the cause of the problem. When we purchased this dishwasher, much to my surprise it didn’t come with a power cord. The manual specified the proper gauge and after a trip to the hardware store it was up and running. However, the cause of the failure was a wire nut:
On another note, one of the places my searching found was appliantology.org where it looked like they had a pretty helpful forum. I created an account, agreeing to the forum Terms & Rules:
Although we offer free repair help, this site is not free to operate! We are supported by your parts purchases. If we help you figure out what’s wrong with your appliance, then help make sure that we’re still gonna be here the next time you need us by purchasing your appliance parts through the parts links that we post. A small percentage of your purchase goes to supporting this website without costing you one penny more for the parts you order.
…and posted a near copy of what I wrote above. Someone from the site replied directing me to a link to purchase a control board for $180.10. Well prior to my web searching my wife had priced the board at a local place and found the cost as quoted above which is why we were looking online. At that point, not wanting to look like some sort of troll I carefully posted a replied asking for verification that the part was $72.10 more than what we’d been quoted and got a rude reply telling me they were saving me from spending over $300 by DIY’ing it implying that I just didn’t get it! After posting a brief follow-up comment the next day my account and the thread had been deleted. So much for “…help you figure out what’s wrong with your appliance” and instead just pushing to sell expensive parts. Interestingly while all this was going on and still thinking the issue was perhaps the control board I’d made a request to applicancepartspro.com who came back with $73.91 for the same part, over $100 cheaper.
After a new wire nut and resetting the dishwasher total cost of repair: $0.17. Though I’m considering a different gauge cord altogether.
[Update: May 18, 2014] Same problem occurred again and the wire nuts replaced above have melted through once again. <sigh>
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.