Dear American Airlines,
Last September was one of the most difficult of my career. I spent 24 of 30 days on the road flying all over the US on many American flights (Seattle WA, Columbus OH, Lexington SC) and ending with my family on our vacation at Disneyland and while I was left attending a conference in San Diego not that you’d know or care about any of that. Though you were kind enough to inform me today if I don’t find some way to engage with with you you’ll cancel my hard earned miles.
I just wanted to say thanks for adding this little nugget to my day.
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